Senior Management training in Moscow, Russia
Business runs smoothly when everyone is using professional communication skills. Without them, business becomes less efficient, less productive and ultimately less profitable. Enhancing the professional communications of yourself, your managers or other staff will instantly give you the ROI that you can see and hear on a daily basis. Here are some of the professional communication skills that 3V Communications offers:
* Conflict Management – be able to detect and diffuse conflict and aggressive behaviour, and manage it professionally when it does happen to you. Be assertive without being aggressive, and learn to disagree with others without starting an argument. Be able to give and receive feedback (i.e. criticism) in a positive way.
* Customer Service Training – protect your company’s front-line by having proper customer service training. Customer loyalty is hard to come by these days, so protect your brand and help yourself or your staff deal with customers and also difficult conversations.
* Entrepreneur Essential Communication Skills – every successful entrepreneur must be an excellent communicator. You have to network constantly, make friends everywhere, hire and work with different people on staff, sell yourself and your product/service, present your plan, run smooth meetings, be a leader with vision and a manager with confidence and control, and a lot more. Get training in what you are missing to ensure a successful business.
* Influence and Persuasion – this is not manipulation; it is learning how to talk smoothly without arguments to get others to buy in to your ideas and suggestions. Persuasion is used effectively in sales, presentations, seminars, negotiations and everyday informal conversations to get people to understand the benefits of following your way.
* Interview Preparation – if you have an important interview coming up, why not arrange a mock interview first? Bring your current resume, cover letter and any relevant details about the company or industry you are applying to, and we can find out if you make a good first impression and sell yourself convincingly and genuinely during the interview. Get ready to enhance your understanding on what those questions really mean, and how to answer them the right way.
* Manager’s Effective Communication Skills – How do leaders get people to understand and follow their vision? How do good managers direct people to carry out the orders of the day without offending staff or clients? Develop charisma and clear, confident communications, plus increase your understanding of how different people communicate. Learn to be a great people-manager. Great for managers, directors, supervisors, other executives and professionals.
* Meetings – run smooth successful meetings that people actually enjoy attending and are not tempted to fall asleep in. You may need to improve your personal presentations as well.
* Networking – if you are a bit shy or reserved, or a new job-seeker, and have a hard time making your networking or social functions productive, then you need to learn how to turn it around so you can maximize your time and build useful contacts quickly.
* Public Speaking & Presentations - whether you are giving a speech or running a meeting, developing a great speaking voice, winning body language along with a properly organized speech/presentation will make people listen to you and you can even enjoy the spotlight. Great for business leaders, managers, entrepreneurs, MC’s, hosts etc. (Go directly to the Presentation Coaching page HERE:)
* PowerPoint Repair – have you recently been bored to death at someone’s PowerPoint presentation? Do not make the same mistake yourself! Learn how to make effective presentations with PowerPoint or Keynote. This is not a technical course; it is based on the rules of effective communication and how to relate to your audience and stay dynamic and relevant throughout your presentation. I promise you will learn something new that will be simple to integrate into your next presentation or meeting.
“…helped me to deliver PowerPoint presentations more effectively and with increased confidence…” Abdul Shaikh, Transportation Project Manager, City of Mississauga
“I came out of the program with a better mastery of communication skills and understanding of business culture in Canada.” Jack Chen, Consultant with Deloitte
Did you find what you were looking for? Please contact us to discuss your needs or to set up a free consultation.
