Hello Readers, This is just a quick post to tell you that I have set up a small handful of categories on this blog, which will allow you to find articles and posts on a particular topic of communication much … Continue reading
Dear Communicators, Happy Holidays Everyone! ‘Tis the season for food, festivities, friends, family and forgiveness. Spend quality time with your loved ones, like it was your last day together. Take a moment to remember the ones who have left us … Continue reading
Posted in Interpersonal Communications
Tagged 3VC Newsletter, Christmas, ebook, goal-setting, New Year Resolutions
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Communication Coach: Top 7 Tips to Surviving the Work Christmas Party. ‘Tis the season to be invited to Christmas (or ‘holiday’ or ‘festive season’, etc.) parties sponsored by your place of employment. At first it sounds like a great idea: … Continue reading
Last week I was honoured to have a client fly in to Toronto all the way from Paris, France to do a week of intensive communication coaching with me. It was her first time in Toronto and so I was … Continue reading
Hello fellow professionals out there! Today’s topic is on effective business networking. Last week I attended an H.R. (Human Resources)-related networking function here in Toronto, as the guest speaker was the author of a book I had first read a … Continue reading
This story starts off with great customer service, and then unfortunately leads to disappointment. On October 11th of this year I was searching for Star Trek TOS (The Original Series) Season 2 box set, which had been digitally remastered in … Continue reading
Posted in Customer Service, Professional Communication Strategies
Tagged customer service
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Speak English Better. You will see many people wearing a plastic Poppy (red flower) on their lapel (collar) these days, in Canada, the UK and some parts of the U.S.A. November 11th is Remembrance Day (Veteran’s Day in the US) … Continue reading
Fear for jobs ignites English crisis in Japan | Reuters. It’s eight in the morning in a Tokyo office building, and a dozen middle-aged Japanese businessmen sit inside small booths, sweating as they try to talk English to the instructors … Continue reading
Japanese Business Culture and Why Good Governance Matters – Forbes. Respect, Relationship & Diplomacy…or get fired!? Better understand Japanese business culture if you want to keep your job with them, at least until they are forced to change their style! … Continue reading
